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Healthcare

Feb 14

Most Surprising Reason for a Hospital 1-Star Review

WRITTEN by: Bill Sterzenbach |
categories: Healthcare

As a health care provider, you will get one-star reviews. You just can't please everyone. Read on for one of the most hilarious reasons for a hospital to receive a 1-star review

Jul 11

The #1 Reason (by a wide margin) Health Care Patients Posted 1-Star Reviews

WRITTEN by: Bill Sterzenbach |
categories: Healthcare

Upward recently analyzed over 3,800 hospital reviews from all over the US. We read the comments from the reviewer for over 500 of these reviews. We categorized the comments between "Outcome", "Service", and "Wait Time". Of the 1-Star reviewers, would you like to guess the top category of complaint?

Oct 30

What We Can Learn From Primary Care Providers


categories: Healthcare

What can hospitals learn from primary care providers? In a word, much.

Jul 26

Rethinking Healthcare Customer Experience


categories: Healthcare

For years, the process of healthcare has been thought of as traditional, maybe even archaic in some cases.

Apr 14

Insights on Digital Marketing Trends in the Healthcare Industry

WRITTEN by: Upward Brand Interactions |
categories: Healthcare

Aug 26

The Healthcare Marketer's Thrive Guide [Infographic]

WRITTEN by: Scott Rogers |
categories: Healthcare

This handy Thrive Guide gives you a quick-glance resource to help you make sense of it all – to find your way through the challenges and reach your goals.

Jun 2

Your Health Care Website May Be Capturing PHI Without You Knowing It

WRITTEN by: Bill Sterzenbach |
categories: Healthcare

Protected Health Information (PHI) could be making its way into your website without your knowledge. Take these simple steps to protect your visitor's data.

Apr 28

Is Your Health Care Website Missing This One Critical Feature?

WRITTEN by: Bill Sterzenbach |
categories: Healthcare, SEO

Visitors and search engines are now looking for this one critical feature when viewing your website. There are a shocking number of health care websites that are missing this feature and it's probably costing you visits.

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Most Surprising Reason for a Hospital 1-Star Review

Feb 14, 2020

As a health care provider, you will get one-star reviews. You just can't...Read

The #1 Reason (by a wide margin) Health Care Patients Posted 1-Star Reviews

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Upward recently analyzed over 3,800 hospital reviews from all over the US. We...Read

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